Frequently Asked Questions
Aqua Science Inc. It is manufactured and shipped from their headquarters in Columbus, Ohio
They are the same thing! 99.1% sterile deionized water, 0.9% benzyl alcohol (bacteriostatic agent)
5-7 business days
Yes!
Return Policy
Due to the nature of our products, returns are not accepted. Please contact us at hello@bacteriostaticwaters.com within 14 days of delivery to request a replacement or refund.
Refunds
Refunds will be issued to the original payment method upon approval of your refund request. Shipping fees are non-refundable.
Aqua Science has been manufacturing reconstitution solution for years and have thousands of happy customers around the country. You should always consult a medical professional before using.
Store at room temperature, typically between 20 to 25°C (68 to 77°F). Protect it from both excessive heat and cold.
Once opened, you must discard within 30 days. If un-opened, you can keep up to 5 years. Expiration date located on vials.
We have a satisfaction guarantee. If for any reason you are unhappy with your purchase, please reach out to us and we'll make it right for you!